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Frequently Asked Question

How long does it take to get a reply after we send you an enquiry?

We will reply to you within 6 hours after we receive the enquiry during working days.

Are you a direct manufacturer or a trading company?

We have two physical factories, we are a direct manufacturer.

What products can you offer?

We mainly produce water purifiers and related accessories for water purifiers, and we can customise stainless steel related products.

Can you do customised products?

Yes, we can make customised products, we can develop and produce products according to the drawings or samples provided by customers.

What is your production capacity?

To ensure product quality and supply ability, our company has many advanced equipment such as injection molding machines of various specifications, automatic spinning machines, laser cutting machines, laser welding machines, bending machines, pulling machines, CNC lathes and so on.

How many employees do you have, and how many of them are technicians?

The company now has more than 100 professional and technical personnel, more than 10 engineers.

How do you guarantee the quality of your products?

First of all, we have a corresponding inspection after each process, and for the final product, we will do a full inspection according to the customer's requirements and international standards; We use modern computer network systems for product development, engineering design, and enterprise management, each process is recorded and monitored to ensure that each process is rigorous and reviewable.

What is the payment method?

When we make a quotation, we will confirm the transaction method with you, FOB, CIF, CNF, or other methods. For mass production, we usually pay 30% in advance and then pay the balance on the bill of lading. Most of the payment methods are T/T, of course, L/C is also acceptable.

How to deliver the goods to customers?

Usually, we ship by sea because we are in Ningbo, we are only 60km away from Ningbo port, it is very convenient to export by sea. Of course, if the customer's goods are urgent, we can also ship by air, Ningbo airport and Shanghai international airport are very close to us.

Where are your goods mainly exported to?

Our products are mainly exported to Europe, America and Southeast Asian countries.

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